Terms of Service

Overview

Welcome to Pema Arts. Throughout this website, the terms "we", "us", and "our" refer to Pema Arts. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian to use our services. You may not use our products or services for any unlawful purpose or violate any applicable laws.

Product Information

Pema Arts specializes in authentic shawls and traditional handicrafts from Nepal. We strive to ensure that product descriptions, colors, and images are as accurate as possible. However, due to differences in screen settings and the handmade nature of our products, slight variations in color, size, pattern, or texture may occur.

Pricing and Payments

All prices displayed on our website are subject to change without notice. We reserve the right to modify or discontinue products at any time. Payments must be completed before an order is processed and shipped.

Order Acceptance

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraudulent activity.
• Violation of these Terms of Service.

If your order is cancelled after payment has been received, a full refund will be issued.

Shipping and Delivery

Orders are shipped from Kathmandu, Nepal. Delivery times provided are estimates and may vary depending on the destination, customs procedures, carrier delays, weather conditions, or other circumstances beyond our control.

Pema Arts is not responsible for delays caused by customs authorities, postal services, or courier companies.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. By making a purchase, you agree to the terms outlined in that policy.

Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, text, and designs, is the property of Pema Arts and may not be copied, reproduced, distributed, or used without prior written permission.

Third-Party Services

Our website may contain links to third-party websites or services. Pema Arts is not responsible for the content, privacy practices, or policies of those third parties.

Limitation of Liability

To the maximum extent permitted by law, Pema Arts shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or services.

Accuracy of Information

We make every effort to provide accurate and up-to-date information. However, we do not guarantee that all information on the website is complete, current, or error-free.

Changes to Terms of Service

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice. Changes will take effect immediately upon posting on this website. Continued use of our website after any changes constitutes acceptance of those changes.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Nepal.

Contact Information

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.

Thank you for choosing Pema Arts. We are honored to share the rich tradition and craftsmanship of Nepal with customers around the world.